When you have a process,
you don’t have to think about the process, you just use the process.
Are you working your plan?
Sounds simple right?
Well then why is it that so many business owners can not connect what they are doing today to how it will help them to achieve those long range goals?
10 Core Business Processes
- Customer Strategy & Relationships
- Employee Development & Satisfaction
- Quality, Process Improvement & Change Management
- Financial Analysis, Reporting, & Capital Management
- Management Responsibility
- Customer Acquisition
- Product Development
- Product/Service Delivery
- Accounting Policy Management
- Technology Management
Can you say what how your business accomplishes each of these?
It is not what you are making but how you make it
Gathering business requirements, translating them into system requirements that are displayed in a system architecture, manifested in code and bulletproofed in testing all so the system will work. Sounds easy right? On a small scale it is, but add complexity of platforms, technologies, personalities, and locations, subsystems and heaven help us actual people who are trying to get work done and then, well, that is a challenge and it takes skill to actually have a result that works.
Ask those folks who built the Affordable Healthcare site! I hear of their challenges and I know that Systems Engineering was considered an overhead cost they could do without. How did that work out guys? 😉